Shipping Policy – COZITY.IN

At COZITY.IN, we are committed to delivering your orders safely and on time across India.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Once your order is shipped, you will receive a tracking ID via email or WhatsApp.

Shipping Timeline

We offer delivery across India with an estimated delivery time of 3–7 business days depending on your location.

Estimated Delivery Time

• Metro Cities: 3–5 business days
• Tier 2 & Tier 3 Cities: 5–7 business days
• Remote Areas: Delivery may take a little longer due to courier availability.

Shipping Charges

• Free Shipping on selected products and offers.
• Shipping charges (if applicable) will be shown during checkout before payment.

Delays in Delivery

Delivery may be delayed due to:

• Weather conditions
• Public holidays
• High order volume
• Courier service issues
• Natural calamities or unforeseen circumstances

In such cases, we will do our best to keep you updated.

Incorrect Address

Please ensure your shipping address and phone number are correct while placing the order. COZITY.IN is not responsible for orders delayed or lost due to incorrect customer information.

Order Tracking

Once shipped, customers will receive a tracking link or tracking number to monitor the shipment status.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery/update.

Contact Us

For any shipping-related questions, contact us at:

Email: hadhimuhammed764@gmail.com
Website: cozity.in

This policy is inspired by common Indian ecommerce delivery standards and timelines.